Return merchandise should be sent to:
Bark About It
Attn: Returns Department
7th Ave & Deer Valley
Phoenix, AZ 85024
Your credit card will be issued a refund after we verify the item(s) meet the return conditions. We do not refund your original shipping or return shipping charges. Please allow 7-10 business days after your return has landed to be processed and receive a refund.
Product Return Instructions
In order to return merchandise, you must obtain a return authorization number. Email email@example.com. All returns must be shipped back to Bark About It within 30 days of purchase. Returned merchandise must be in new condition, completely clean of pet hair, stains, and odor. The products must have their original tags still attached. Any returned merchandise that does not meet this criteria will not be refunded.
What items are returnable?
– Within 30 days of delivery
– In original condition
– Unwashed and Unworn (except to try on initially)
– In the original packaging with tags still attached
– No stains, pet fur, or odor
– Costumes returns are not accepted after October 15th
NOTE: Returns that do not meet this criteria may not be accepted
What items are non-returnable?
– Free gifts or promotional items
– Items that have been damaged
– Perishable goods such as food or treats
– Underwear including panties & belly bands
– Clearance Items (may exchange or receive an in-store credit only)
– Gift cards
– Used dog toys Are there any charges for returns?
– Original shipping charges are non-refundable
– You are responsible for return shipping charges